Here are a list of our most Frequently Asked Questions (FAQ)! Do not hesitate to contact us if you have more queries!
1. How long will shipping take?
Please note that shipping and delivering of orders will be slightly longer in light of the COVID19 situation.
2. How much will Shipping cost? What about GST charges?
Please note that the prices stated on the website is already inclusive of both Shipping costs and GST charges.
3. What is the delivery method and how long will it take?
Your products will be wrapped safely and placed in carton boxes before being sent for delivery. All deliveries will be made by Ninjavan, and will take approximately 1~3 working days.
4. What should I do if my item(s) arrive damaged or in bad conditions? Will I be entitled to a return or refund?
Should your item(s) arrive in a bad condition, please contact us at firstname.lastname@example.org and we will assist you from there.